Short version: except where the law says otherwise, payments to QuantumPips are final and non-refundable.
Top-ups
Crypto payments can't be reversed, so topped-up balances aren't refundable — but the balance stays in your wallet to spend on the service.
Subscriptions
Cancel auto-renewal whenever you like and you won't be charged again; the period you've already paid for isn't refunded, and your access runs until it ends.
Slots
Once a slot is active, it's non-refundable.
Beta
If something goes wrong with a beta feature, that isn't grounds for a refund or compensation.
The exceptions
Genuine duplicate or mistaken charges, or anything the law requires us to refund, we'll sort out case by case — contact us quickly.
Worth remembering
Funding your wallet is not an investment and carries no guaranteed return. Trading itself is risky, and money you lose trading is not refundable.